KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

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In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

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Cygnus Telecom is a leading provider of customized telecommunications and surveillance solutions for business needs. Headquartered in Dubai, the firm has almost a decade of experience in offering solutions specifically tailored to client requirements. The company’s strength lies in its ability to deliver turnkey solutions to clients at competitive cost, backed by excellent customer service. Cygnus Telecom has the capacity to manage all elements of solution delivery- from planning and installation to maintenance and troubleshooting. Cygnus Telecom is tier-one International Service Partner of Thuraya Telecommunications Company.

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