In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!
We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.
Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.
We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.
Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.
We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.
Rest assured that we will always do our best to help you. Stay safe. Stay connected!
Cygnus Telecom is a leading provider of customized telecommunications and surveillance solutions for business needs. Headquartered in Dubai, the firm has almost a decade of experience in offering solutions specifically tailored to client requirements.
The company’s strength lies in its ability to deliver turnkey solutions to clients at competitive cost, backed by excellent customer service. Cygnus Telecom has the capacity to manage all elements of solution delivery- from planning and installation to maintenance and troubleshooting.
With a focus on customer-centric and an uncompromising commitment to client satisfaction, Cygnus Telecom is widely regarded as the supplier of choice for business communication and surveillance requirements. Cygnus Telecom partners with its clients, offering consultation and recommendations, and ensuring that it understands clients’ requirements in order to recommend the most effective technological solutions to meet business goals.
In recognition of its long term commitment and contribution to Thuraya as its leading Service Partner, in 2018 Thuraya announced Cygnus Telecom as its Global Master Distributor for Voice Services to all Thuraya Service Partners. Cygnus Telecom is pleased to expand its distribution network across Thuraya’s coverage foot print and offers unique value added services to Thuraya’s Service Partners
Cygnus Telecom was established as an International Service Provider for Thuraya Telecommunication, a tier-one service provider with over 77,000 active subscribers around the world.
With a focus on customer-centricity and an uncompromising commitment to client satisfaction, Cygnus Telecom is widely regarded as the supplier of choice for business communication and surveillance requirements. Cygnus Telecom partners with its clients, offering consultation and recommendations, and ensuring that it understands clients’ requirements in order to recommend the most effective technological solutions to meet business goals.
Cygnus Telecom offers Thuraya products and technology to clients in a diversity of sector including media, oil and gas, maritime, civil society, government, and defense. Cygnus Telecom has been the preferred supplier to UN agencies, corporate concerns, NGOs and SMEs, etc., due to its round the clock customer support and dedicated, experienced staff.
To be a leading solutions provider of customized telecommunications and surveillance solutions that deliver genuine value to clients across a diversity of business sectors.
To treat customer-eccentricity as a core corporate ethos in daily activities, and recommend solutions and components based on an in-depth understanding of client needs.
Cygnus Telecom has the capacity to support its clients 24/7 in terms of troubleshooting and maintenance, thereby reducing the overheads associated with technological asset maintenance. Cygnus customers benefit from lower costs and the ability to channel their resources towards excelling at their core business models.
Cyngus Telecoms acts not just as a reseller but a value-adding consultant that partners with clients to understand their business goals and objectives before recommending best-fit solutions.Cyngus Telecoms acts not just as a reseller but a value-adding consultant that partners with clients to understand their business goals and objectives before recommending best-fit solutions.
Cygnus Telecom has been in the market for almost a decade, and has considerable experience in offering solutions based on client requirements and business objectives. Cygnus’ teams of professionals collectively have hundreds of years of experience in the industry, ensuring a wealth of expertise in the provision of state of the art telecommunications and surveillance solutions.
The company’s relationship as preferred partner with a number of technology providers allows it preferential rates and other advantages that are passed on to clients as cost savings.
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