KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

x

In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

Contact UsShow less

Read more

  • 0Shopping Cart
Cygnus Telecom
MENU
  • Home
  • About
      • Who We Are
        • Who We Are

          Cygnus Telecom is a leading provider of customized telecommunications and surveillance solutions for business needs. Headquartered in Dubai, the firm has almost a decade of experience in offering solutions specifically tailored to client requirements.
      • Our Vision & Mission
        • Our Vision & Mission

          To be a leading solutions provider of customized telecommunications and surveillance solutions that deliver genuine value to clients across a diversity of business sectors.

          To treat customer-eccentricity as a core corporate ethos in daily activities, and recommend solutions and components based on an in-depth understanding of client needs.
      • Network Partners
        • Thuraya Service Partner

          Cygnus Telecom was established as an International Service Provider for Thuraya Telecommunication, a tier-one service provider with over 77,000+ active subscribers around the world.
      • Awards & Certificates
        • Awards & Certificates

          We are Proud to be the leading Service Partner of Thuraya, Cygnus has been recognized for its extensive distribution network and dedication to the Thuraya Brand.
      • Profile & Catalogue
        • Downloads


        • company profile menuCompany Profile
        • product guide menuProduct Guide
  • Sectors
      • EnergyComms
        • heading-energycomms
        • Cygnus Telecom fully understands and appreciates the extent to which Energy industry relies on satellite telecommunication services. At Cygnus, we guarantee continuous connectivity to the headquarters while ensuring all business critical applications like emails, video conferencing and data communications work effortlessly via our mobile satellite services.

        • thuraya-ip-plus-01Thuraya IP+
        • Untitled-1FDU-XT
        • Thuraya-Ft225Thuraya FT2225
        • Thuraya-XT-Pro-DualTHURAYA XT–PRO DUAL
      • EnterpriseComms
        • heading-enterprisecomms
        • Business organizations that work in remote areas away from the connectivity of the conventional networks need to rely on mobile satellite services. Mobile satellite communications for businesses fully satisfy enterprise level connectivity needs. Local as well as international companies are increasingly relying on modern ways of communication. We offer complete satellite solutions adequately covering all business users’ needs.

        • Thuraya-WEThuraya WE
        • Thuraya-x5-TochThuraya X5 Touch
        • thuraya-ip-plus-01THURAYA IP+
        • Thuraya-XT-Pro-DualThuraya XT Pro Dual
      • GovernmentComms
        • heading-governmentcomms
        • Cygnus Telecom is one of the leading communication and information infrastructure solutions providers for the military. Our expertise is based on the latest research and dependence on leading suppliers that offer exceptional support services.

        • thuraya-ip-plus-01THURAYA IP+
        • Thuraya-IP-VoyagerTHURAYA IP VOYAGER
        • MCD-VoyagerThuraya MCD Voyager
        • IP-CommanderThuraya IP Commander
      • LeisureComms
        • heading-leisurecomms
        • Many of our customers love to go outdoors, rely on our satellite telephone and internet services. They are into many fun activities like camping, hunting, tracking, fishing and cruising. At Cygnus Telecom we offer plethora of options to these customers. Here is how our products assist them. Cygnus Telecom understands that the customers need to have a solution that is economical to use.

        • Thuraya-x5-TochThuraya X5 Touch
        • Thuraya-Satsleeve+Thuraya Satsleeve+
        • Thuraya-WEThuraya WE
        • Thuraya-XT-hotspotThuraya XT HotSpot
      • MediaComms
        • heading-mediacomms
        • In order to fully cater their needs, Cygnus Telecom provides robust satellite telecom services while ensuring reliability. We offer satellite telecom services to media organizations on a global scale customized to their unique organizational needs. We help them break news and remain on top of their game.

        • thuraya-ip-plus-01THURAYA IP+
        • Thuraya-IP-VoyagerTHURAYA IP VOYAGER
        • Thuraya-XT-Pro-DualThuraya XT Pro Dual
        • Thuraya-Satsleeve+Thuraya Satsleeve+
      • MaritimeComms
        • Marine satellite communications must be reliable as a lot of maritime business directly depends on it. At Cygnus Telecom, we provide maritime users with advanced communication systems which ensure connectivity while navigating through oceans. Our customized telecom services and satellite phone coverage ensures ease of use in voice and data communication.

        • Thuraya-Atlas-ipTHURAYA ATLAS IP
        • Thuraya-Orion-IPThuraya Orion IP
        • heading-marinecomms
        • Thuraya-SeastarThuraya Seastar
        • SF-2500SF 2500
      • ReliefComms
        • heading-reliefcomms
        • Humanitarian organizations throughout the world need to rely upon mobile satellite services. The role of these services becomes even more crucial when conventional ways of communication fail to deliver. These organizations need to have reliable and readily available means of communication in order to stay in contact with their teams regardless of their location.

        • Thuraya-XT-Pro-DualThuraya XT Pro Dual
        • Untitled-1FDU XT
        • Thuraya-WEThuraya WE
        • thuraya-ip-plus-01THURAYA IP+
  • Products
    • Land Voice
      • THURAYA X5-TOUCH
      • THURAYA XT–PRO DUAL
      • Thuraya XT-PRO
      • Thuraya XT-LITE
      • Thuraya SatSleeve+
      • Thuraya SatSleeve Hotspot
      • FDU-XT
      • FDU-XT PLUS
      • Thuraya GSM
      • Thuraya XT-Hotspot
      • Thuraya Repeaters
    • Land Data
      • Thuraya WE
      • Thuraya IP Voyager
      • Thuraya IP+
      • Thuraya IP Commander
      • Thuraya MCD Voyager
    • Maritime
      • Thuraya Atlas IP+
      • Thuraya Atlas IP
      • Thuraya Orion IP
      • Thuraya MarineStar
      • Thuraya Seastar
      • SF-2500
      • Seagull 5000i
    • Thuraya M2M
      • Thuraya FT2225
      • THURAYA T2M-DUAL
    • Accessories
      • POWER BANK LM-P5
      • Thuraya Handset Solar Charger
      • RedPort Optimizer
      • Thuraya Power Bank
      • SAT-DOCKER Vehicle Dock
      • SAT-VDA Hands-Free Car Kit
      • External Handset Antenna
  • Services
      • Thuraya Airtime
        • Thuraya Airtime

          Cygnus Telecom offers the most competitive Prepay and Post pay Airtime subscription plans for each of Thuraya's Voice, Maritime, Broadband Data and IoT/M2M Services. You can choose to sign up for flexible and tailored Service plans that meet your usage requirements and offer a best price and value guarantee to all customer segments.
      • YahClick
        • YahClick

          YahClick is a game changing technology that provides broadband services to consumer and enterprise markets in the Middle East, Africa, Brazil, Central and South Web Asia. YahClick is beamed through its Al Yah2 and Al Yah3 satellites which offer internet connectivity through Ka-band multi spot beams, with reusable frequencies to maximize spectrum efficiency. YahClick offers a wide range of service plans that are customized to the needs of each user and allow high speed internet at their finger tips.
  • Solutions
  • Contact



  • Menu

Thrill Seekers. We’re there with you.

Many of our customers love to go outdoors, rely on our satellite telephone and internet services.

They are into many fun activities like camping, hunting, tracking, fishing and cruising. At Cygnus Telecom we offer plethora of options to these customers. Here is how our products assist them.

Cygnus Telecom understands that the customers need to have a solution that is economical to use. Therefore we offer wide range of products that specifically fulfill the needs of customers in a highly cost effective manner.

Where ever you go, stay connected.

Cygnus Telecom offers reliable access to satellite telecom systems, offering reach to remote locations where GSM networks have no or very limited reach. You stay connected without any problems.

Internet connectivity everywhere

You can use internet on the go without the need to worry about getting disconnected. Talk to your friends and family members through video streaming at high data transfer speed rates. Using Thuraya Orion IP on your boats you can stay connected with your loved ones. Share your amazing moments on social media networks and never stay out-date with the news.

Safety & Connectivity

One of the biggest advantages of using satellite phone systems in leisure industry is that our customers are always safe and can share their location in case of an emergency.

Here are some of the products recommended for outdoor activity pleasure seekers.

THURAYA X5 TOUCH

THURAYA SATSLEEVE+

THURAYA WE

THURAYA XT HOTSPOT

THURAYA ORION IP

Thuraya X5 TOUCH

The Thuraya X5-Touch is the world’s first Android based satellite & GSM phone offering unparalleled flexibility. It runs on the Android operating system and has a 5.2” full HD touchscreen for users who frequently move in and out of terrestrial coverage across a range of market sectors including government missions, energy projects, enterprise communications, and NGO deployments. It offers fast and simple connectivity on the move, in remote areas normally beyond the reach of smartphones. Learn more about Thuraya X5 TOUCH

Thuraya SatSleeve+

The perfect blend of mobility and simplicity, the Thuraya SatSleeve+ is the fastest way to transform your phone into a satellite smartphone.

Thuraya SatSleeve+ supports the communication needs of all smartphone users – from frequent travelers and adventurous explorers to corporate and NGO users. It provides customers with access to phone calls, emails, instant messages and popular social media apps in satellite mode across Europe, Africa, Asia and Australia. Learn more about it.

Thuraya WE

Staying connected is a priority. It’s at the heart of your social identity and self-expression. It’s how you reach out to your family and closest friends, to share with them your experiences and news. We at Thuraya understand this fundamental need, and that’s why we have been evolving and advancing our data products throughout the years to meet this ever-growing global demand for wireless data connectivity. Thuraya WE was developed to converge satellite with terrestrial communications. It is the world’s first dual mode Satellite & LTE hotspot that keeps you in contact with your family and friends all the time, no matter where you are. Learn more about Thuraya WE.

Thuraya XT HOTSPOT

Thuraya XT-Hotspot is a pocket-size router that creates a Wi-Fi zone for multiple users to connect smartphones, laptops, and tablets to the internet over Thuraya’s mobile satellite network. The XT-Hotspot is the only Wi-Fi router on the market offering a plug and play solution enabling easy and affordable internet access with the fastest satellite data speeds of up to 60 kbps in the most remote of areas. Learn more about Thuraya IP Voyager.

Thuraya Orion IP

Thuraya Orion IP is a maritime-specific broadband terminal manufactured by Hughes Network Systems which supports broadband data communications at speeds up to 444kbps. Small, lightweight and easy to install, Thuraya Orion IP is suitable for both business and crew communications. The terminal has been designed for users who want to take advantage of a simple IP connection to leverage the value-added hardware and software solutions. Learn more about Thuraya Orion IP.

Support

  • Downloads
  • Prosim Access
  • Thuraya Tracking
  • Testimonial
  • News
  • Garmin Products

Services

  • Thuraya
  • YahClick

Cygnus Billing

  • Login

Product Categories

  • Land Voice
  • Land Data
  • Maritime
  • Thuraya M2M
  • Accessories

Sectors

  • Energy Comms
  • Enterprise Comms
  • Government Comms
  • Leisure Comms
  • Media Comms
  • Maritime Comms
  • Relief Comms

Head Office

Office 1601, Prime Tower Business Bay, Dubai UAE
Phone: +971 4 435 6800
Fax: +971 4 435 6799
Email: info@cygnustelecom.com
Timings: 8AM – 5PM (+4 GMT)

Contact us

Cygnus Telecom LLC
P.O. Box 410095, Dubai, UAE
Tel: +971 4 435 6800
Fax: +971 4 435 6799

Customer Support

For activations / deactivation / suspension of lines / other support
Phone: +971 4 435 6800
Email: customer.care@cygnustelecom.com

CAREERS

  • Jobs Available
© Copyright - Cygnus Telecom 2019
  • Facebook
  • Twitter
  • Instagram
  • Linkedin
  • Mail
Scroll to top

This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies.

OKLearn more

Cookie and Privacy Settings

How we use cookies

We may request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website.

Click on the different category headings to find out more. You can also change some of your preferences. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer.

Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our website and to use some of its features.

Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions. You can block or delete them by changing your browser settings and force blocking all cookies on this website.

Other external services

We also use different external services like Google Webfonts, Google Maps and external Video providers. Since these providers may collect personal data like your IP address we allow you to block them here. Please be aware that this might heavily reduce the functionality and appearance of our site. Changes will take effect once you reload the page.

Google Webfont Settings:

Google Map Settings:

Vimeo and Youtube video embeds:

Privacy Policy

You can read about our cookies and privacy settings in detail on our Privacy Policy Page.

Privacy Policy
×