KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

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In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

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          Cygnus Telecom is a leading provider of customized telecommunications and surveillance solutions for business needs. Headquartered in Dubai, the firm has almost a decade of experience in offering solutions specifically tailored to client requirements.
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          To be a leading solutions provider of customized telecommunications and surveillance solutions that deliver genuine value to clients across a diversity of business sectors.

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      • EnergyComms
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        • Cygnus Telecom fully understands and appreciates the extent to which Energy industry relies on satellite telecommunication services. At Cygnus, we guarantee continuous connectivity to the headquarters while ensuring all business critical applications like emails, video conferencing and data communications work effortlessly via our mobile satellite services.

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        • Business organizations that work in remote areas away from the connectivity of the conventional networks need to rely on mobile satellite services. Mobile satellite communications for businesses fully satisfy enterprise level connectivity needs. Local as well as international companies are increasingly relying on modern ways of communication. We offer complete satellite solutions adequately covering all business users’ needs.

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        • Cygnus Telecom is one of the leading communication and information infrastructure solutions providers for the military. Our expertise is based on the latest research and dependence on leading suppliers that offer exceptional support services.

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        • Many of our customers love to go outdoors, rely on our satellite telephone and internet services. They are into many fun activities like camping, hunting, tracking, fishing and cruising. At Cygnus Telecom we offer plethora of options to these customers. Here is how our products assist them. Cygnus Telecom understands that the customers need to have a solution that is economical to use.

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        • In order to fully cater their needs, Cygnus Telecom provides robust satellite telecom services while ensuring reliability. We offer satellite telecom services to media organizations on a global scale customized to their unique organizational needs. We help them break news and remain on top of their game.

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        • Humanitarian organizations throughout the world need to rely upon mobile satellite services. The role of these services becomes even more crucial when conventional ways of communication fail to deliver. These organizations need to have reliable and readily available means of communication in order to stay in contact with their teams regardless of their location.

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Breaking News. We’re there with you.

News industry relies upon the satellite internet and satellite phones

In order to fully cater their needs, Cygnus Telecom provides robust satellite telecom services while ensuring reliability. We offer satellite telecom services to media organizations on a global scale customized to their unique organizational needs. We help them break news and remain on top of their game. News industry relies upon the satellite internet stream and satellite video streaming. In order to fully cater their needs, Cygnus Telecom provides robust satellite telecom services while ensuring reliability. We offer satellite telecom services to media organizations on a global scale customized to their unique organizational needs. We help them break news and remain on top of their game.

Satellite Solutions for Journalists

Cygnus Telecom offers wide range of satellite phones which give journalists a definite edge when reporting from a difficult to reach region or where conventional telecom channels have no coverage. The ease of use is critical to effective reporting which is why our equipment can be easily installed at short notice.

At Cygnus Telecom we understand the extreme conditions in which journalists work. Therefore, our satellite phones and broadband medium solutions are capable of providing on-demand voice and instant data connectivity. Journalists can deploy our systems in few minutes and start broadcasting live.

Thuraya XT-PRO

How We Help Reporting?

We offer wide range of telecom solutions which enhance reporting quality.

  • High quality connectivity ensures continuous coverage through fast satellite internet streaming.
  • Multiple users can take benefit of broadband data connectivity enabling team work.
  • Better voice connectivity ensures reporters are in continuous touch with studios.
  • Expect better file transmission due to deployment of superior audio video compression technologies, ideal for conflict zones with frequent video transmissions.

Our core focus is to provide flexibility in the solutions that we offer. Here is a quick look at some of the satellite telecom solutions offered to media sector.

Thuraya IP+

Satellite Telecom Products for Media Industry

THURAYA IP+

THURAYA XT-PRO DUAL

THURAYA IP VOYAGER

THURAYA SATSLEEVE+

THURAYA XT

Thuraya IP+

Thuraya IP is a lightweight device that can be rapidly deployed to support high bandwidth applications. It has a built in antenna and can be configured for asymmetric streaming. The users can easily upload and download data at higher internet speeds while only paying for the bandwidth used. Learn more about Thuraya IP+.

Thuraya XT-PRO DUAL

The Thuraya XT-PRO DUAL is the world’s first dual-mode, dual-SIM phone, bridging the gap between satellite and terrestrial communications. By using both a satellite SIM card and a GSM SIM card, you can now move in and out of terrestrial coverage with ease, enjoying connectivity no matter where you are.

Highly ruggedized with a shockproof, water and dust resistant body, the XT-PRO DUAL also comes with advanced navigation capabilities through GPS, BeiDou, Glonass and Galileo for the highest flexibility in all regions. Learn more about Thuraya XT-PRO DUAL.

Thuraya IP Voyager

Thuraya IP Voyager can easily be installed on any vehicle enabling you to connect to internet within a few minutes. Some of the important tasks that journalists can do using Thuraya IP Voyager include collaboration via satellite video streaming, Voice Over IP for important tasks, and getting high speed streaming of speeds up to 384 kbps. Learn more about Thuraya IP Voyager.

Thuraya SATSLEEVE+

The perfect blend of mobility and simplicity, the Thuraya SatSleeve+ is the fastest way to transform your phone into a satellite smartphone.

Thuraya SatSleeve+ supports the communication needs of all smartphone users – from frequent travelers and adventurous explorers to corporate and NGO users. It provides customers with access to phone calls, emails, instant messages and popular social media apps in satellite mode across Europe, Africa, Asia and Australia. Learn more about Thuraya SATSLEEVE+.

Thuraya XT

Thuraya XT is designed to stand the test of the harshest environments. This robust satellite phone has long battery life. It is touted as one of the toughest satellite handsets around. Thuraya XT is dust resistant, shock proof and water proof. Journalists can use it in harsh weather conditions and physically tough terrains. Learn more about Thuraya XT.

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Head Office

Office 1601, Prime Tower Business Bay, Dubai UAE
Phone: +971 4 435 6800
Fax: +971 4 435 6799
Email: info@cygnustelecom.com
Timings: 8AM – 5PM (+4 GMT)

Contact us

Cygnus Telecom LLC
P.O. Box 410095, Dubai, UAE
Tel: +971 4 435 6800
Fax: +971 4 435 6799

Customer Support

For activations / deactivation / suspension of lines / other support
Phone: +971 4 435 6800
Email: customer.care@cygnustelecom.com

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