KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

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In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

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FDU-XT PLUS

The FDU-XT PLUS is a home and office docking adapter that allows you to use satellite services on the Thuraya XT-PRO DUAL indoors. Simply connect the FDU-XT PLUS with the antennas, then dock your XT-PRO DUAL into the cradle and start enjoying satellite connectivity.

Easy to install and operate, it supports Voice, SMS, Data and Fax transmission and comes with SAT and GPS antennas to ensure seamless satellite connectivity.

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FDU-XT PLUS Features

Flexible options
Available as a land installation or marine installation.

High-quality voice transmissions
Supports high-quality voice transmissions via an auxiliary handset, speakerphone or any analog extension telephone.

Multi-functional
Charges the satellite phone while docked in the cradle.

GmPRS services
Supports GmPRS services with a USB port or DTE.

Circuit switched data
Supports circuit switched data service at speeds of up to 9.6 kbps.

Fax services
Supports selected Group3 analog fax machines and PC fax at speeds of up to 9.6 kbps.

PABX connection
Supports PABX connection.

What is in the box?

FDU-XT PLUS main unit, Auxiliary handset, SAT antenna with 25m cable, GPS antenna with 25m cable, Mounting kit , Universal power supply (Input: 100-240V AC, Output: 12V DC), USB cable, RJ-11 cable, Support CD, User manual.

Warranty

Standard 12 Months Warranty.
(For Extended Warranty Contact Sales)

FDU-XT PLUS Technical Specifications

Dimensions 86 × 198 × 235 mm
3 x RJ-11

External telephone connection
External G3 fax connection
Auxiliary handset connection
2 x SMA connectors

Satellite antenna connection
GPS antenna connection
Storage temperature

-40ºc to +70ºc
Operating temperature

-20ºc to +60ºc
Operational humidity

up to 95% non-condensing at 40ºc

Downloads

Driver package for FDU-XT PLUSDriver software for Windows 10, 8, 7 & Vista; Installation guides for Windows 10, 8, 7 & Vista
BrochuresFDU-XT PLUS Brochure (English)

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