KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

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In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

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Thuraya Atlas IP

Thuraya Atlas IP is specifically designed to deliver added value to end-users seeking enhanced connectivity and greater operational efficiency on board ships. It provides merchant maritime, fishing, government and leisure users with a purpose-designed, fully-featured maritime satellite terminal that supports voice and broadband IP data connectivity at speeds of up to 444kbps.

Best-in-class, high-speed connectivity on the high seas.

Thuraya Atlas IP features improved power efficiency, a smaller form factor and greater versatility than rival maritime broadband products. The terminal features a single cable connection to the stabilized antenna, direct bulkhead mounting and built-in Wi-Fi.

It also includes a range of features designed to support improved communications functionality and enhance shipboard operations. These include port forwarding, which can automatically transfer data from shipboard equipment and devices in support of M2M reporting routines, an English/Chinese web interface, a built-in firewall, continuous GPS output and the ability to limit data sessions by time or volume.

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Thuraya Atlas IP Features

Some of the applications that can be used with the Thuraya Atlas IP, in conjunction with value-added services offered by our partners, include:

Corporate Internet Access
Email and internet browsing applications optimized for satellite connections with full control and visibility for the ship owner or manager.

Crew Welfare
Demand for crew calling is dramatically increasing the use of social media, instant chat and video services onboard ship – owners can now keep their crew connected to their friends and family.

Remote IT Support/Video conferencing/VoIP
Use video conferencing for remote IT, equipment maintenance and diagnostics as well as day to day meetings and even services like telemedicine.

Vessel Tracking/Regulatory Compliance
Owners and managers can get instant information on the location of their assets via online portals, regardless of their location. Satisfy the need to report on fuel quality, ballast water procedures, give notice of arrival, as well as ensuring that navigation charts are up to date.

What is in the box?

Atlas IP satellite terminal, AV321 Maritime antenna, Maritime mounting kit, WLAN Antenna, Power cable for external DC power supply, 25m RF Coax Cable (N type-TNC), Installation Manual, User Manual

Warranty

Standard 12 Months Warranty.
(For Extended Warranty Contact Sales)

Thuraya Atlas IP Technical Specifications

Services

Standard IP up to 444kbps, Streaming IP up to 384 kbps, Circuit Switched Voice, SMS, Distress Alert
Position Reporting

Distance-based Tracking, Time-based Tracking, Geo fencing (Circle, polygon or rectangle)
IP Connection

Multi-User Router Mode (NAT enabled), Single User Router Mode (NAT disabled), DHCP Server, Port forwarding, Built-in firewall, MAC Filtering, Built-in WiFi 802.11 b/g
Multi-Lingual support

English, Chinese (Simplified), Chinese (Traditional)
Security and support

Remote Access of Web-MMI & Telnet Port (with password protection), Backup / Restore of Configuration Settings, Safe Mode for fail-safe recovery
Above deck equipment

Size:319.5 mm(Dia) x 277 mm(H), Weight:3 kg
Below deck equipment

Size: 293.9 mm(L) x 243.9 mm(W) x 68.6 mm(H), Weight: 2.95 kg

Thuraya Atlas IP Downloads

FactsheetsThuraya Atlas IP Factsheet (English)
BrochuresThuraya Atlas IP Brochure (English)

Thuraya Atlas IP Accessories

“Thuraya

RedPort Optimizer

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