KEEPING YOU CONNECTED DURING THE COVID-19 SITUATION

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In these uncertain times there are a lot of unknowns surrounding us. But one thing is certain, we are here for you, and promise to keep you connected and safe!

We want to let you know that we are working around the clock to make sure you stay connected at all times. We have made substantial efforts to extend business continuity while ensuring the safety and well-being of our customers, logistics partners and employees.

Despite the challenges brought about as a result of the COVID-19 pandemic, we at Cygnus Telecom are doing our very best to ensure all the processes are undisrupted while keeping employees and customers safe. We have adapted to the changing environment very quickly and our services will continue to be usable and accessible without any interruptions. With a robust action plan in place, we implemented the strict safety and hygiene guidelines suggested by the World Health Organization to keep everyone safe and protected.

We are actively practicing physical distancing as mandated by the authorities and our staff is trained on maintaining the best personal hygiene practices while providing them with the best Personal Protective Equipment (PPE). Moreover, we constantly sanitize our facilities and follow the required procedures in case one of our staff members have any symptoms related to COVID-19.

Across the world, people are feeling the dire effects of the current situation on economies and businesses. However, we at Cygnus Telecom cannot compromise on our quality or our promise to always keep you connected. Our network of courier service providers, freight forwarders as well as shipping agents is continuing to work diligently to ensure timely and optimal delivery of your orders. With the upending of aviation and flight services all over the world, freight routes are constantly revised and we ensure that we are re-routing shipments wherever and whenever it is possible. We are constantly monitoring our inventory and frequently stocking up on products to ensure an uninterrupted supply of services.

We continue to be resilient and adaptable in times of change and we feel proud to support you amidst these challenges. Our Customer Care and Support representatives are available 24/7 to provide you with the best possible support experience under the prevailing circumstances.

Rest assured that we will always do our best to help you. Stay safe. Stay connected!

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Thuraya SatSleeve+

The perfect blend of mobility and simplicity, the Thuraya SatSleeve+ is the fastest way to transform your phone into a satellite smartphone.

Thuraya SatSleeve+ supports the communication needs of all smartphone users – from frequent travelers and adventurous explorers to corporate and NGO users. It provides customers with access to phone calls, emails, instant messages and popular social media apps in satellite mode across Europe, Africa, Asia and Australia.

The SatSleeve+ comes with a universal adaptor inside the package and is compatible with various iOS and Android models.

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Thuraya SatSleeve+ Features

Calls and Text Messages in Satellite Mode

Use your smartphone in satellite mode when there is no terrestrial network available to call and send text messages using your existing list of contacts.

Email On-the-Go
Send and receive emails from wherever you are.

Apps
Access your apps while you’re on the move – Social Media, Instant Messaging, information apps and many more.

Easy-to-Use
Simply connect your smartphone via Wi-Fi to the satellite unit and stay connected. The sound is now routed through the smartphone, resulting in even better sound quality.

Compatibility
The SatSleeve Hotspot App is available as a free download from the App Store or from Google Play. Our app is available in 12 languages.

This App is applicable for SatSleeve+ and SatSleeve Hotspot only and not for previous SatSleeve models.

Download the SatSleeve Hotspot App:

• Google Play
• Apple App Store

Enhanced Safety Features
SatSleeve+ comes equipped with an SOS call button that works even if the smartphone isn’t connected. The SOS button will make an outgoing call to a predefined number set by the user or receive an incoming call.

A World of Choices
Thuraya’s reliable and uninterrupted satellite network enables you to stay connected via satellite mode anywhere under its coverage area across Europe, Africa, Asia and Australia. Thuraya SatSleeve+ works either with a Thuraya SIM card or with a GSM SIM card from any of the 360+ Thuraya roaming partners worldwide.

Universal Adaptor
SatSleeve+ comes with a universal adaptor in the package that allows you to switch between various Android and iPhone phone models between 58 and 85mm in width.

Built-in compression
To increase the speed when loading websites, the SatSleeve+ can be used with 3 different access points (APNs). Select either high compression (no images will be downloaded for fastest website loading), low compression (images will be compressed), or no compression (full website content will be loaded). Depending on your requirements, select the most suitable APN in the GmPRS settings on your Thuraya SatSleeve+.

 

 

Thuraya SatSleeve+

Thuraya SatSleeve+ is very easy to set up and is the simplest and fastest way to transform your phone into a satellite smartphone.

Factsheets

Thuraya SatSleeve HotSpot FactSheet Arabic

Thuraya SatSleeve HotSpot FactSheet French

Thuraya SatSleeve HotSpot FactSheet Russian

Thuraya SatSleeve+ & Hotspot Factsheet

Brochure

Thuraya SatSleeve Plus & Hotspot Brochure (Russian)

Thuraya SatSleeve+ & Hotspot (Arabic)

Thuraya SatSleeve+& Hotspot Brochure

Use It

Thuraya SatSleeve+& Hotspot usage

Thuraya SatSleeve+ Accessories


  • Thuraya Solar Charger: Charge your Thuraya SatSleeve+ anytime and anywhere with our multi-functional portable solar charger. Download factsheet.


  • Car Charger: Charge your Thuraya SatSleeve+ using standard 12V car cigarette lighter socket.


  • Spare Battery: In case of any emergency, illness a fully-charged spare battery is the best accessory to have.


  • Spare Travel Charger: Charge your SatSleeve+ almost anywhere in the world.Universal Adaptor: Use the universal smartphone adaptor to attach any smartphone between 58 and 85mm in width to the SatSleeve+.


  • Hotspot stand: Want to convert your SatSleeve+ into a satellite hotspot? Just use the Hotspot stand accessory and you’re ready to use your smartphone separated from your satellite unit!

Thuraya SatSleeve+ Videos

Watch Video: How to use Thuraya SatSleeve+

Here is a list of devices that are tested with the SatSleeve+:
iOS devices (iOS 8, 9, 10 & 11)
• iPhone 4s
• iPhone 5
• iPhone 5c
• iPhone 5s
• iPhone 6
• iPhone 6 Plus
• iPhone 6s
• iPhone 6s Plus
• iPhone SE
• iPhone 7
• iPhone 7 Plus
• iPod Touch
• iPhone 8/8 Plus
• iPhone X

Note: Even though officially from Apple, the SatSleeve+ / Hotspot app is only compatible with the iOS versions listed above, some users have mentioned that a workaround might work for older versions of iOS:

If you’ve previously installed the app on your phone, you’ll find it in your device’s App Store under the Purchased tab.
If you’ve never previously installed, or you’re using a new Apple account, just go to the App Store in iTunes on or computer and download SatSleeve+ / Hotspot. It doesn’t matter what version that is; you just need to have the SatSleeve+ / Hotspot app as a “Purchased” app on your Apple account.

Now you can go back to the Purchased tab on your device, and you should find SatSleeve+ / Hotspot there. Hit that Install button and you should be offered the option to download a previous version.​

Android devices (Android 4, 5, 6 & 7)
• Samsung Galaxy S3
• Samsung Galaxy S3 Neo
• Samsung Galaxy S4
• Samsung Galaxy S5
• Samsung Galaxy S6
• Samsung Galaxy S6 Edge
• Samsung Galaxy S6 Edge Plus
• Samsung Galaxy S7
• Samsung Galaxy S7 Edge
• Samsung Galaxy S8
• Samsung Galaxy S8+
• Samsung Galaxy Note 3
• Samsung Galaxy Note 4
• Samsung Galaxy Note 5
• Samsung Galaxy Note Edge
• Samsung Galaxy Note 10.1” 2014 edition tablet
• Samsung Galaxy A8
• Samsung Galaxy J7
• Samsung Galaxy E7
• Samsung Galaxy Alpha
• Huawei Ascend P7
• Huawei P8
• Huawei P9
• Huawei Mate S
• Huawei Honor 4C
• Huawei Ascend G750
• Huawei Y635
• HTC One M8
• HTC One M9
• HTC Desire Eye
• Sony Xperia Z1
• Sony Xperia Z2
• Sony Xperia Z3+
• Sony Xperia Z5
• Sony Xperia C4
• Sony Xperia M4
• Google Nexus 5
• Google Nexus 6
• Google Nexus 6P
• Motorola Moto G (3rd Gen)
• Motorola Moto X Play
• Motorola Moto E (1st Gen)
• LG G4
• LG G5
• LG G6
• Lenovo Vibe X
• Lenovo P70
• Asus Zenfone 2
• Asus Memo Pad 8 ME180A tablet
• Acer Liquid Jade Z (tested with Android 4.4.4)
• BlackBerry DTEK50

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